Terms and conditions for using the Sweet and Candy website
The introduction:
By using the Sweet and Candy website you agree to comply with and be bound by the following terms and conditions of use, which govern Sweet and Candy website relationship with you in relation to this website and your use of it.
The purpose of these terms and conditions is to define the ownership and responsibilities between the consumer (customer) and Sweet and Candy website regarding the use of the website and its policy, according to the following:
1- Definitions:
The following terms and expressions have the meanings specified in this article:
Service Provider:
Sweet and Candy website (Z Organic LLC)
Customer/s:
Anyone who wishes to benefit from the products and services offered by the service provider.
Service:
The service means providing Sweet and Candy services through the website and delivering them to the customer.
Delivery:
is the delivery of the customer’s goods requested by the Sweet and Candy website.
Merchant/s:
is the provider of the item to the customer via the Sweet and Candy website.
Website:
Sweet and Candy website.
Products / Goods:
Products or goods offered through the website and provided through it.
2- Overview:
The Sweet and Candy is a online website that mainly works to display the various products or goods, so that the customer requests these products or goods through the website and they are delivered to him by the website team that is owned and managed by Z Organic LLC company. It is governed by these terms and conditions, which must be interpreted in accordance with the laws of the United Arab Emirates.
3- Registration data and account security:
By registering for the website, the customer agrees to:
The validity, accuracy and comprehensiveness of the data provided and maintained as required and in the recognized format to do so.
Maintaining the confidentiality and use of his user name and password.
Accept all risks caused by unauthorized access to registration data and any other information or data provided by the customer to the Sweet and Candy website, including but not limited to: accessing the website through a third party, accessing computers, accounts or networks in a manner Illegally or without authorization, hacking or attempting to breach security measures, port scans, intrusion scans, and other activities designed to assist in hacking or similar illegal activities.
The customer acknowledges that he is solely responsible for maintaining the confidentiality of the password and any other account data that he creates in order to use or access the Sweet and Candy website services, and Sweet and Candy website is considered exempt from responsibility for any loss that may befall the customer as a result of any third party using his password, whether With or without his knowledge, the customer is considered responsible to Sweet and Candy for any losses incurred by Sweet and Candy or any of Sweet and Candy representatives due to the customer’s misuse of his personal account or password, and the customer is obligated to notify Sweet and Candy immediately of any unauthorized use of his account, user name or password, Taking into account that the process of logging into the account must be done by only one person (the customer), and Sweet and Candy does not bear any responsibility for logging in by multiple people.
4- How the website uses your personal data:
The website does not collect any personal data about the customer except when the customer uses the website service and the services it provides, and these personal data include: the customer’s name, email, mobile phone number, and address that he specifies through the website for the purpose of delivery. The purpose of collecting the customer’s personal data is For the following reasons:
For the purposes of communicating with the customer regarding his experience with the website.
For the purpose of registering the customer in the website, verifying his account, and linking it to the phone number and email.
For the purposes of sending and informing the customer of the promotional offers provided by the website from time to time.
D- For the purposes of measuring the time spent in the delivery process.
E- For the purpose of developing the website in relation to the customer’s experience and use of the website.
The Sweet and Candy website is committed to maintaining the privacy of the customer’s personal data, and the website needs to collect this data for statistical purposes within the website in order to improve the service, such as the number of active users and their chosen addresses. The Sweet and Candy website is committed not to share, disclose, or share this data with any third party except for the purposes of Specified in Clause Five of these terms and conditions.
5- Payment methods and procedures:
The customer’s orders are processed and the services provided by the Sweet and Candy website are processed after paying the value of the previously specified order by the customer.
When a customer makes a payment through his Sweet and Candy account, he will be asked to provide some usual data during the payment process, such as name, address, bank account information and other data related to the payment method, for the account of Sweet and Candy or a third party (payee, collection service provider). Accordingly, the customer must ensure the accuracy, comprehensiveness and validity of the data provided during the payment process and choose the payment method, and follow up on updating it from time to time.
The customer also authorizes Sweet and Candy to store information about the payment method and charge him the fees for that as described in the above terms, and in the event of any change to the customer’s account data and payment method, including, but not limited to: (account number, expiration date, or any Other proof documents) As a result of re-issuance or otherwise, Sweet and Candy has the right to obtain this information from the collection service provider (third party) or the customer’s bank, and to update the customer’s payment method registered in Sweet and Candy account.
The customer is also considered solely responsible for the accuracy, validity and completeness of the data related to the payment method, and Sweet and Candy cannot be held liable for any loss resulting from misconduct, error, or incorrectness of the data provided, whether by the customer or by any third party.
Note that all prices of products and goods available for order through the Sweet and candy website are subject to value added tax according to the regulations of the United Arab Emirates.
6- Exchange and return policy:
There is no exchange or return for the Sweet and Candy website. If there are notes on the orders, the customer must contact in writing via email for Sweet and Candy customer service (<management@z-organic.com >) This is in the event that the customer is not satisfied with the quality of the products and goods that were delivered to him due to a defect in them, which is limited to: (a defect in the product, or the product is not suitable for use according to the expiration date indicated on it, or a difference between the requested product and the product delivered to the customer). The customer will be compensated in the wallet or bank card after verifying and verifying that there is a defect in the product or order by the specialized Sweet and Candy team.
7- Controlling the use of the website:
Sweet and Candy has the absolute right, without the need to provide reasons, to refuse or suspend any user’s access to the website services by the means deemed appropriate by the website administration.
8- Amendments to the website and terms and conditions:
Sweet and Candy has the right at any time to make any modifications or additions to the entire website or any part of it, as these terms and conditions may be amended from time to time, and it is your responsibility as a user of the website to follow up on updates to these terms and conditions through repeated visits and uses of the website. Accordingly, you will be deemed to have agreed to these terms and conditions as amended if you continue to use any of the services provided through the website after publishing any amendments to them. Sweet and Candy also reserves the right to add, modify or delete any of these terms and conditions, and is committed to the same responsibilities and obligations. applicable and customary in such services, sites, platforms or applications, and changes are considered effective as soon as they are published through the website in the box designated for the terms and conditions of use of the Sweet and Candy website.
9- Compensations
The Customer acknowledges and agrees to indemnify Sweet and Candy or any of its associated entities, employees, directors, and workers thereof and/or its associated entities, immediately and upon request, for all claims, liabilities, losses, and costs, including legal fees arising from any breach or violation. To these terms and conditions by you as a user of the website or other damages arising from your use of the Sweet and Candy website.
10- Notices and Communication
The Sweet and Candy adopts the e-mail address (<management@z-organic.com>) communications and notices.
11- Intellectual property rights
The Customer’s access to the Website and the information contained therein does not transfer or constitute in any way any validity or intellectual property rights to the Sweet and Candy data or information displayed or accessible from the Site or any of the trademarks, copyrights, designs, patents, names of establishments or Medical information, confidential information, trade secrets, or any other intellectual property rights that may belong to Sweet and Candy , the author, translator, creator or licensor.
All trademarks, logos, facility names and other marks and intellectual property of Sweet and Candy relating to the electronic website, or any information contained or accessible from the website, remain the sole and exclusive property of Sweet and Candy and the relevant authors or licensors and the Customer undertakes not to use, publish or deal with such intellectual property With it in any other way without the consent of Sweet and Candy, the licensor or the author via prior written consent.
12- Invalidation of one or more rulings
The invalidity of any provision of these User Terms does not affect the validity of the remaining provisions contained therein. If any court or regulator decides that the provisions of these Terms and Conditions are invalid or in any way unenforceable, then such provisions will be canceled and deleted from these Terms and Conditions, while the remaining provisions of the Terms and Conditions will remain in full force and effect.
13- Referral
Sweet and Candy reserves the right to assign or otherwise transfer any or all of the rights and obligation under these Terms and Conditions to any third party.
14- Applicable law and jurisdiction
These terms and conditions, and the settlement of any dispute, claim or controversy arising out of or relating to them, or any violation thereof, termination, implementation, interpretation or validity thereof, or the use of the website or service, shall be subject to the laws and regulations applicable in the United Arab Emirates and shall be interpreted in accordance with them, and in the event that such terms and conditions arise Any dispute shall be referred to the competent courts in the city of Abu Dhabi.
15- To contact us
If you have any questions about these User Terms, the practices of this Service, or your dealings with the Service, you may contact us at: Management@z-organic.com